Quality Policy

Tawfiq Mohammed Al-Hammam Est recognizes that quality is the responsibility of every employee extending from the higher management.

It is the duty of all employees to ensure that all products and services supplied, meet the quality criteria set by IMPA, ISSA, SOLAS to ensure customer satisfaction

THME supports a culture that values the highest quality performance from every employee and every function with the objective of building in quality. It is the policy of THME to provide its customers with a range of products and services that are accurate, reliable, repeatable, compliant with specification and consistent with their expectations. THME is committed to deal with all customer concerns efficiently and effectively and to act upon these concerns where possible, to the best of our ability and to the satisfaction of customers.